FAQs

General

Can I get a library card?

Check out our Get a Library Card page for more information on who is eligible and what you need to do to register.

What if I lost my library card?

Give us a call and let us know! We’ll put a block on your account until you are able to come into the library to get a new card.

Can I pick up someone else’s hold?

Yes, but only if you and the other person have previously set up your accounts to be linked in this manner. If you are interested in this, both parties must come to the library together in order to set up and verify the link.

Does the library charge overdue fines?

No, we don’t!

How and when should I update my library card?

Your card expires after 3 years. In order to renew, you just need to bring your ID into the library to confirm your information is current.

If any of your information should change (ie. new address, phone number, email, etc.), the next time you visit us bring your ID and update your information at the desk. In the case of a name change, please bring your current ID and documentation of the name change.

Please note that temporary cards expire after 60 days and must be converted into a full card.

Can I view a list of items I have checked out in the past?

If you have selected to save your reading history in your account settings then you will be able to view the list of items you have checked out from your account page.

Instructions to turn on this feature can be found here.

How old does a child need to be to visit the library independently?

Children 10 years or older can visit the library independently. Children 9 years or younger must be attended and directly supervised at all times by a parent/guardian or a caregiver aged 13 or older. Parents/guardians/caregivers are to remain in the immediate vicinity of their children while using the library.

Collection Questions

Do you offer InterLibrary Loans?

We do! Go here for more information or to place a request.

How can I recommend a title for the library to buy?

You can suggest a purchase here.

Do you accept donations of used books or other materials?

We accept donations during specific times. You can find the information here.

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